Specialist Input Without the Referral: How DVM STAT Teleconsultation Works

By the DVM STAT clinical team · 4 min read

Teleconsultation puts a board-certified specialist on your case without a referral, a wait list, or a change to your schedule. Here is how it works, what comes back, and which cases benefit most.

A specialty hospital that works behind the scenes

DVM STAT is a 24/7 virtual specialty hospital with more than 50 board-certified specialists across Emergency and Critical Care, Internal Medicine, Cardiology, Neurology, Oncology, Dermatology, Radiology, Ultrasound, Surgery, and Clinical Pathology.

The specialist works directly with veterinarians and never contacts the pet owner. You keep the VCPR, stay the primary point of contact and the case and revenue stay with you.

Two ways to consult

Comparison of DVM STAT teleconsultation options: portal consults for stable patients with a written report in 1-24 hours, and the 24/7 STAT line for emergent patients with immediate phone guidance and a written report within 2 hours.

ECC cases submitted through the portal receive a phone callback within 20 minutes. Submission takes a few minutes and can be delegated to a technician.

You pay only when you use the service.

Cases that benefit from teleconsultation

A simple rule: if you have thought "I wish I had a second set of eyes on this case," it is a good fit for a teleconsult.

  • Emergency and Critical Care: acute or unstable patients, perioperative complications

  • Internal Medicine: endocrinopathies, autoimmune, infectious, multisystem disease, and ultrasound interpretations

  • Cardiology: murmurs, arrhythmias, respiratory signs, pre-anesthetic screening

  • Neurology: seizures, acute neurologic changes, myelopathy, cases where referral is not feasible

  • Oncology: new diagnoses, staging, treatment planning, palliative care

  • Dermatology: chronic otitis, atopy, recurrent infections

  • Radiology and Ultrasound: radiographs, CT, and diagnostic ultrasound interpretation

  • Surgery: pre-op planning, post-op complications, orthopedic management, wound care

  • Clinical Pathology: cytology review and interpretation

What you receive

Every consult returns a structured report with a diagnostic plan, treatment strategy, monitoring recommendations, and client communication guidance.

Each case also includes a secure chat in the portal and one complimentary follow-up within 21 days, so you can manage the case as it evolves.

Have a case that needs a second set of eyes? Create your free account and submit your first consult today. No subscriptions, contracts, or minimums.

See sample case reports or walk through How It Works.

Next in this series: how to set up teleconsultation as a revenue-generating service line.

Kristin Welch DVM, DACVECC

Dr. Welch is the Founder and Chief Criticalist of DVM STAT Consulting.  

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Turn Teleconsultation Into a Service Line in 4 Steps